Collection channels

Channel	Best for
Link	WhatsApp, email, social media, and post-service messages
QR code	Counters, tables, packaging, receipts, and posters
Kiosk mode	A fixed phone or tablet used directly by customers
Operator mode	Feedback collected by a team member

All channels can run at the same time. Each response records its source and location so you can compare performance in Analytics.

Tip

Kiosk and Operator modes can save responses offline and synchronize them when the connection returns.